Frequently Asked Questions
Membership
Order
When will my order be given to cargo?
Orders received until 14:00 during the week are delivered to the cargo on the same day.( Delivery times may vary depending on product stock status.)
My order is incomplete / wrong / incorrectly sent, what should I do?
You can create an easy return request from your membership panel for your incomplete, incorrect or incorrect orders.
Shipping and Delivery
When will my parcel arrive?
While the delivery time may vary depending on the density of the cargo companies, it is expected to reach you within 2 days on average.
Returns and Exchanges
How is the return process done?
Vatkali.com olarak her yere ulaşmaya çalışıyoruz. Teslimat adresinizle ilgili bir gönderi kısıtlaması varsa satın alma işlemi sırasında sizi bilgilendireceğiz.
Siparişiniz büyük ebatta bir ürün içeriyorsa mağazaya veya teslimat noktasına gönderilemez.
